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Sample answer:
I honestly believe that credit cards are of great help to a lot of people since it’s a power card
that can let you buy or pay something anytime and anywhere even with out cash on hand.
However, it is only good if we use it wisely. If we use it lavishly, we’ll have difficulty paying bills,
since the interests get higher each month.

1. You are a Franchise Owner of Burger King in Toronto, Canada. You wanted to
apply for a credit card that is why you went to Citibank for inquiry that early
Monday morning. You asked the bank personnel about it.

Sample answer:
Good morning, Ma’am, I am here to inquire about Citi Gold MasterCard with Pay pass. How can
I avail it? What about this Citi Gold MasterCard with Pay pass? I think I’ll need this. What can
you say about that, Madam? This card would be very beneficial since I will be entitled to Travel
Rewards, Store Rewards, Automotive Rewards, Cash Back and Savings and Pay pass. What do
I need to apply for that kind of Citibank credit card? Do I need to prove that I am financially
stable for 7 years, or provide a proof of your business stability? I am over 18 years old. I am also
a Canadian citizen and currently employed with an annual income of $15,000.

2. You are a Police Officer in Milan Italy and you thought of applying for a ve-
hicle loan or finance from Standard bank. You then went there to ask about
the requirements.

Sample answer:
Good afternoon, I am here to inquire about Vehicle Finance. How can I apply for that, Ma’am?
Should I fill out this application? I will have to know the details regarding my car finance and
the kind of car that I want, right? When it comes to loans, I won’t have to wait for a long time for
the result of the qualification, right? I will be notified right on the same day you’ve applied for
it. I wouldn’t need to worry if I’ll qualify or not, not to mention that they’ll help me find the right
car for me according to my financial status. Let me fill up the form first. Once I am approved, I
can present my requirements like 2 valid ID’s, permanent residency or Italian Citizenship, TFN
or Tax File Number and proof of employment or business, right? Here’s my car application.
Thanks a lot! Alright, did I pass? Okay, thanks! I can’t wait to come back here for the complete
signing of my application. Have a nice day! Bye.

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