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We’ll be there after 45 minutes.

Sales Manager: I would like to congratulate all of you for a job well done. I never imagined that
our team will rise on top for 3 consecutive years in our branch here in Malaysia. Well, this
calls for a celebration. I want us to enjoy lunch together. Linda, could you call the Pizza Hut
Delivery Service and order some pizza for us? It’s my treat, ok? You all deserve it, anyway.
Secretary: Alright, Boss, no problem! I’ll just have to dial their hot line which is 1- 300 – 88
-2525 and our pizzas will be here with in 45 minutes or less.
Sales Manager: If that’s the case, try calling now so we can have our pizza galore in the confer-
ence room. I’ll just have to sign some papers in my office. Call me when the delivery arrives.
Secretary: Yes, Ma’am. Should I order the usual?
Sales Manager: Of course, everybody has to grab a bite and be full.
Secretary: Ok, Madam. I’ll remember that.
Delivery Reception: Pizza Hut delivery, this is Ronna speaking. May I help you?
Secretary: Yes please, I would like to place an order of Large 13” Crunchy Crust Pizza with Su-
preme favorites of Super Supreme, Thai Seafood and Chicken Supreme all for 2 set of orders,
plus Large 13” Stuff Crust Pizza with Family favorites of Royal Masala, Pepperoni Delight and
Veggie Lover. Make those 2 orders too, please. Kindly add 6 pieces of Deli Wings and Sweet
and Spicy Wings same for 2 orders plus 2 orders of Large Crispy Catch for our appetizer. Do
you offer free drinks with these meals?
Delivery Reception: Yes, Ma’am. It goes with a 1.5 liter of Pepsi.
Secretary: I see. That’s great! Oh, you would have to be here on time or else the next pizza’s free!
Delivery Reception: Alright, Ma’am. I just have to repeat your orders. You ordered for Large
13” Crunchy Crust Pizza with Supreme favorites of Super Supreme, Thai Seafood and Chicken
Supreme all for 2 set of orders also Large 13” Stuff Crust Pizza with Family favorites of Royal
Masala, Pepperoni Delight and Veggie Lover, good for 2 orders too. You’ve added both 6
pieces of Deli Wings and Sweet and Spicy Wings for 2 orders each set and also 2 orders of
Large Crispy Catch for appetizer.
Secretary: That’s totally correct! You may look for me, I’m Linda Brooke and our company’s
phone number is 725-38-47. Our address is located at Sdn. Bhd. – Cyberjaya.
Delivery Reception: Madam, your bill is RM448.00. We’ll be there after 45 minutes.

1. Do you actually think that the innovation in delivery service greatly adds to
the benefit of a company?

Sample answer:
I believe that the market has always wanted a company that can give them all the comfort that
they need with the easiest way of availing and receiving a certain product or. One of the most
effective ways of placing your orders efficiently is via the Internet.

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