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LEARNER EXPERIENCE
APPRENTICESHIP DELIVERY PLAN
THE TRAINING & LEARNING COMPANY TEAM LEADING/SUPERVISOR LEVEL 3
This qualification is designed to improve the knowledge, skills and behaviours of our Team Leaders in a first
line management operational role. Focussing on interpersonal excellence, operational performance, personal
effectiveness and reviews behaviours in the workplace to take responsibility, be open honest and reliable, be
flexible to the needs of the organisation and demonstrates innovation, and professionalism.
Workshop 1 INDUCTION/LEARNING CONCEPTS &
SELF AWARENESS
Workshop 2 PROJECT MANAGEMENT
Workshop 3 COMMUNICATION
Workshop 4 LEADING & MANAGING PEOPLE
Workshop 5 OPERATIONAL MANAGEMENT
Workshop 6 BUILDING RELATIONSHIPS
Workshop 7 PROBLEM SOLVING & DECISION MAKING YEAR 1- 20% off the job learning YEAR 2 - Progression Route Operational Departmental Management Level 5
Workshop 8 FINANCE
Workshop 9 SHOWCASE /PRACTICE EPA
Workshop 10 SHOWCASE /PRACTICE EPA
Workshop 11 SHOWCASE /PRACTICE EPA
Workshop 12 INDEPENDENT END POINT ASSESSMENT
PRESENTATION AND CELEBRATION EVENT
The Training & Learning Company
