Page 306 - Tech handbook 2019 rev 6 whyperlinks

Gaseous Fueled Power Generation Systems
Co-Generation ● Landfill ● Biogas
pull from available stock. they will provide
If not, the system will tracking information
prompt you to order to Parts Manager.
from vendor or stock
transfer.
PM will either:
• Create a vendor
order and submit
to vendor.
• Create a stock
transfer and
submit to parts
personnel.
• Provide an email
to the
warehouse with
document
number, ship to
location, and
shipping
instructions.
PM will provide tracking
information to
appropriate parties.

1d. Spare Parts Warranty – No Labor.

Customer Parts Manager (PM) Warehouse Personnel
Customer will provide PM will upload the Warehouse Personnel
a completed warranty warranty case to will receive the parts
sheet. ServiceNow. If the failed request. Pick, pack,
items are in stock, PM will and schedule
open a warranty case on a shipment. Once
document. shipment has left,
Parts are added to the they will provide
document. A backorder is tracking information
crated for the part # and to Parts Manager.
qty. If the parts are
available in the branch, Warehouse Personnel
the system will pull from will return parts to
available stock. If not, the vendor warranty team
system will prompt you to in Austria.
order from vendor or
stock transfer.
PM will either: