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NAVIGATING FICA COMPLIANCE FOR THE SOUTH


         AFRICAN RETAIL INDUSTRY



                  Sameer Kumandan,    Know Your Customer (KYC)      with insolvent companies, or   facilitating efficient vetting   ■   Quick and trustworthy results:
                   Managing Director,   regulations mandate extensive   falling victim to scams.  and simplifying the collections     Real-time searches and
                    SearchWorks       verification procedures for                                 process, minimising the risk     accurate data ensure informed
                                      retailers. SearchWorks assists   Combating fraud and        of workplace incidents and      decision-making, minimising
                          he South    retail institutions to ensure   boosting loss prevention    legal issues. Additionally,     risk and maximising efficiency.
                          African     they carry out their due       Fraud, a major concern for   the platform simplifies       ■   Unified platform:
                    Tretail           diligence in terms of accurate   South African retailers, erodes   collections through default     All searches are accessible from
                     industry operates   KYC and KYB. With CIPC     profits and damages brand     listings and letter of demand     a single platform, streamlining
                      in a complex    (Companies & Intellectual     reputation. SearchWorks offers   functionalities, saving valuable     workflows and facilitating
                                      Property Commission) searches
                       and challenging   verifying supplier legitimacy   a robust arsenal of searches to   time and resources.    cross-departmental
                        environment.   and ID verification ensuring   combat this threat. From ID                                 collaboration.
                        Economic      customer accuracy, retailers   verification and address tracing   Adapting to the changing   ■   Customisation and access
                        uncertainty,   can ensure compliance and    to criminal checks, credit    retail landscape                control:
                        rising costs,   mitigate risk.              reports, PEP and Sanction      In facing increasingly         Retailers can customise search
        and unpredictable consumer                                  checks as well as Anti-Money   tough economic conditions,     permissions, granting access
        demands have created conditions   These searches are critical   Laundering checks, retailers   retailers need to be agile and     based on departmental needs.
        in which retailers must constantly   steps in countering fraud and   can gain crucial insights   adaptable, especially when
        adapt to survive.  Loadshedding   reducing financial risk. KYC   into potential and existing   it comes to understanding   The catalyst for retail success
        further disrupts operations and   verifies identity and legitimacy   customers, minimising the risk   their customers. SearchWorks   By automating vital checks
        sales, while compliance with   of customers, helping to     of fraudulent transactions and   empowers retailers with    and compliance, enabling
        regulations like FICA and KYC   prevent fraudulent activities   bad debt.                 valuable consumer insights    informed decision making,
        (Know Your Customer) increases   like money laundering, identity   Streamlining operations and   through income estimators   and streamlining operations,
                                      theft, and fake accounts.
        the administrative burdens for   This protects retailers    enhancing efficiency          and comprehensive profiles.   SearchWorks allows retailers to
        retail businesses. Additionally,   from financial losses and                              This data enables data-       move out of survival mode in
        fraud remains a significant threat,   potential legal repercussions,   SearchWorks gives retailers   driven decisions regarding   order to thrive. “SearchWorks
        eroding profits and undermining   particularly important given   the tools to streamline   credit offerings and targeted   provides a compass for retailers
        consumer trust.               that the retail industry relies   operations and improve    marketing campaigns,          to overcome their industry’s
                                                                    efficiency. It automates
          The South African retail    heavily on credit. This means   onboarding processes by     ultimately helping retailers   biggest hurdles to building
        sector is facing an uphill battle.   it is vital to identify and   handling KYC, KYB and   cater to the ever-evolving   businesses where customer
                                                                                                  needs of their customers.
        Businesses need innovative tools   verify customers as well as do   FICA compliance checks for                          trust is bolstered, operational
                                                                                                                                efficiency is maximised, and
        and strategies to mitigate risks,   a credit check to ensure that   suppliers and customers,   The SearchWorks advantage  informed decisions drive
        optimise operations, and stay   credit is granted to the correct   minimising manual tasks                              growth and profitability,”
        ahead of the competition, says   creditworthy clients.      and paperwork. This allows     SearchWorks offers a unique   concludes Kumandan. 
        Sameer Kumandan, Managing       CIPC search functionality   retail staff to redirect      value proposition for South
        Director of SearchWorks, South   confirms the existence and   their focus to more critical   African retailers to enable
        Africa’s largest, forward-thinking   legal status of a supplier,   responsibilities. Decision-  agility and adaptability, with:   T: +27 (0)86 034 0000
                                                                                                                                E: info@searchworks.co.za
        data aggregation platform.    ensuring they are a legitimate   making is enhanced by      ■   Comprehensive search suite:    W: www.searchworks.co.za
                                      business entity and not a     providing real-time access to     Over 180 search options cater
        A web of compliance and       front for fraudulent activities.   accurate data, aiding retailers     to diverse needs, from KYC/
        regulatory battles            This reduces the risk of      in assessing creditworthiness.     KYB verifications and credit
          The Financial Intelligence   retail businesses purchasing   Employee management           checks to employee vetting and
        Centre Act (FICA) and         counterfeit products, dealing   is further streamlined by     supplier due diligence.



        DISCOVER WHAT MAJOR NATIONAL CUSTOMERS


        WANT FROM SUPPLIERS




            OIN A FREE WORKSHOP       “KZNCTC Origin8: From Start-  opportunity. They not only have
            FOR SMES IN THE CTFL      up to Scale-up”, designed to help   the chance to engage face-to-face
        JSECTOR                       South African-owned SMEs      with major national customers but
                                      understand their customers’ needs   will also gain first-hand insights
          The journey for most South   and give them a better chance of   into what they are looking for
        African Small, Medium Enterprises   demonstrating their potential.  from suppliers, enabling SMEs
        (SMEs) is fraught with challenges,                          to align their value proposition
        with a staggering 75% failure rate*    Ballard explains, “This   accordingly. “This truly is an
        – one of the highest in the world.   programme was born from a desire   exciting opportunity not to be
        Even the most promising ventures   to give every SME in the clothing,   missed,” Ballard says.
        struggle to survive beyond their   textile, footwear, and leather
        first five years.             sector – from fabric suppliers and   Scheduled for Tuesday, 21 May
                                      garment manufacturers to pattern   2024, from 09h00 to 13h00, at
          Kyle Ballard, Head of       services and textile recycling   the prestigious Toyota Wessels
        Accelerators for the KwaZulu-  companies – a better chance of   Institute for Manufacturing
        Natal Clothing & Textile      showcasing the value they can add   Studies (TWIMS) in Kloof,
        Cluster (KZNCTC) believes     to new and existing customers.   KwaZulu-Natal, Ballard says that
        that while issues like cash flow   Because if they win, our nation   attendees can expect the following:
        and compliance are significant   wins. After all, SMEs play a crucial   ■   Hear directly from industry
        contributors, one of the toughest   role in addressing unemployment,     giants in an interactive Q&A    So, if you are a South African-  Spaces are limited, and
        hurdles is landing those coveted   driving economic growth, and     session               owned SME currently operating or   preference will be given to
        ‘big customers’. “Many SMEs find   ensuring fair income distribution.”  ■   Discover how to align your    aspiring to venture into supplying   businesses based in KwaZulu-
        themselves struggling to even get a                           value proposition with      customers in the clothing, textile,   Natal, particularly in the
        foot in the door,” he says.    To kick off the programme,     customer needs              footwear, and leather sector,   eThekwini region. 
                                      the KZNCTC is hosting a       ■   Engage directly with new/   register for this free workshop
          In response, the KZNCTC is   complimentary workshop that     potential customers and other    before 15 May 2024 at https://bit.  For further enquiries, please email
        rolling out a support programme,   presents SMEs with a remarkable     industry stakeholders  ly/3TQ3SpH.               kznctc@bmanalysts.com




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