Page 89 - Kindness - No Forward

What Goes Around Comes Around

Here are a couple more simple communication rules for business:

• The way you treat your employees is the way they will treat your
customers.

• The way you communicate with your employees today is the way
they will communicate with their employees tomorrow.

If you think this puts a lot of responsibility on you, the supervisor, you
are exactly right.

This is where many companies fail at endeavors to improve “corporate
communication.” They talk the talk, but they don’ walk the walk.

And that doesn’t go very far.