Page 78 - The Case Lab Book

context in which the case is being analyzed or discussed.
However, context also encapsulates the use the case is being

put to e.g. what is the topic being discussed in this part of
the course and how does this case relate to the topic under
examination? Answering these will provide a clear insight to

elements of the broad theory base and diagnostic tools that
may aid in developing both an analysis and a solution to the

case questions set. In addition, be prepared to observe the
situation from multiple perspectives for example, how
would each of the key players in the case study view the

situation?
This process of case analysis begins by understanding the

context in which the case is being analyzed or discussed.
However, context also encapsulates the use the case is being
put to e.g. what is the topic being discussed in this part of

the course and how does this case relate to the topic under
examination? Answering these will provide a clear insight to

elements of the broad theory base and diagnostic tools that
may aid in developing both an analysis and a solution to the
case questions set. In addition, be prepared to observe the

situation from multiple perspectives for example, how
would each of the key players in the case study view the

situation?

ORGANISATIONAL QUESTIONS
What is the mission of the organisation?

• Who is the decision maker and what is their position
and responsibilities?

• What appears to be the issue (of concern, problem,
challenge, or opportunity) and its significance for the
organization?