Page 148 - sustainable tourism-- Dr.Aya
P. 148
travel by promoting transportation options like
walking, cycling, sailing and public
buses/trains. Tour operators can also play a
role in directing tourist decision towards
destinations and organizations with a
sustainability product and focus. This can be
by offering motivation for sustainable Place
strategies by proving empirical evidence of
tourists‘ desire for ―slow travel‖, through
lesser environmentally damaging,‖ lower
carbon alternatives‖ like ―land travel instead
of air travel.‖
The Place element in tourism helps in
formulating the ―Total Experience‖ for
consumers. Rishi and Gaur (2012) explain that
―before deciding to stay in a luxury hotel,
customers today explore the total experience
that the property offers, in terms of,
accessibility to popular markets, parking
spaces available at the hotel and even the ease
of hailing a cab from the hotel. Further a
repeat purchase, by a hotel guest, is not just
dependent on the stay experience at the hotel,
but also on the experience that the customer
has with the auxiliary services (transportation
148