Page 14 - EAGLE Registrations Inc. Booklet

Chapter 2
Certification Process

As mentioned in Chapter 1, management system
standards are available for almost every industry and
include the requirements (rules) companies must
meet in order to become certified. Standards also
provide proven tools that can help companies more
efficiently and effectively manage their entire business
to help improve customer satisfaction.

The certification process starts with the proposal (or
quote) between a business and one or more
certification bodies. There are very clear guidelines
that CB’s are to follow when preparing a quote for an
audit. They must take into consideration key factors
that influence the time needed to perform an effective
audit. Examples of the key factors include:

 Standard(s) for registration (i.e.: ISO17021,
AS9104-1, MD5)
 Standard(s) that certification will be issued (i.e.:
ISO9001 or AS9100)
 Total number of employees at the company
(including full-time, part-time and temporary)
 Number of facilities/locations and their activities
 Complexity of products/services and documentation
 Scope of registration

It is important to note the number of audit days on the
quote is determined before the actual audit occurs. A

12