Page 35 - At a Glance Strategic Plan Final

6 Goal – 6.3

Real Estate Property Management & Space Utilization
Desired Outcomes

Operational efficiencies and cost-savings.

Green/sustainable initiatives in existing, new buildings and across portfolio.
Positive Tenant experience.
Positive Tenant experience.

Stronger, cleaner, upkept buildings (e.g., “2-star hotel rating” or higher)

Positive impact in the communities where we operate and serve (our locations engage and
foster community participation and partnerships.

Support from local advocacy groups and politicians.

Consistent look, feel and brand across locations and facilities.

Properties meet program needs and requirements.

Number of buildings we acquire and renovate (e.g., total valuation of real estate portfolio)
Examples of Potential Measures

Utilization of available space.

Timely rental receipts.

Predictable expenses.

Few preventable complaints.

Fewer preventable accident/insurance claims.

Number of businesses /organizations in contracts for services/use of facilities.

Number of reports (by staff, tenants, oversight agencies, etc.) that facilities are up to our
standards.

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