Page 56 - BUKU KAIZEN JUN-DEC 2023 (1)
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GSD : KAIZEN REPORT
KAIZEN TEAM/STAFF : Dr Hazura Binti Hamzah, Dr Wan Nor Ain Alyaa Binti Wan Zain, Dr Muhammad Khair Alexander Bin Abdullah,
SN Siti Zaini Binti Arifin, MA Luhaidasaki Bin Jusoh.
FACILITY : Klinik Pakar Psikiatri
WHAT WAS THE PROBLEM?
Nurses need more time to find the case notes in the general boxes for appointment in psychiatry clinic that lead to slow down the clinic
services.
WHAT WAS CHANGED, IMPROVED OR IMPLEMENTED?
Provide time based appointment boxes for case notes.
BEFORE AFTER
The case notes gathered The case notes arranged
in this box one day with time based
before the clinic day appointment in the boxes
and placed at the one day prior to clinic day
front counter area and placed at the front
counter area
WHAT WAS THE BENEFITS?
Easily and quick accessible
Able to optimise staff services on other tasks
Save time and energy
Smooth and fast in settling patient during clinic
