Page 74 - PR COMMUNICATION AGE July - December 2020
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Online experience improves in India



               driven by teenagers, Microsoft says









         I    ndians had better online      Some of the online risks like hate  Moreover, 38% of respondents in India


                                                                               said online civility was better during the
                                            speech has witnessed a two-fold
              experiences in 2020 with
              teenagers driving the positive
                                                                               pandemic, while 22% cited online
                                            increase from 2016 to 26%; hoaxes,
              change, according to findings
         from Microsoft's 2020 Digital Civility  scams, and frauds have surged 5%  civility as worse due to greater spread
                                            since 2017 to 22%; and discrimination
                                                                               of false and misleading information
         Index (DCI) survey.                has risen 6% since 2016 to 16%, as per  and more personal attacks or negative
                                            the report.                        comments, the report noted.
         India's online civility score improved
         three points to 68 in 2020, indicating  Microsoft has been conducting the DCI  "The risks faced by online users are also
         fewer people experienced negative  survey for the past five years. The  increasingly anonymous and recent,
         online interactions or encountered  latest instalment, completed in April to  with 20% of Indian respondents
         online risks. Teenagers scored 67 in the  May 2020, surveyed over 16,000  reporting an online risk experienced in
         measure of online civility, as opposed  adults and teenagers (aged 13-16) in  the past week, and 47% saying that
         to adults at 69 (a lower score indicates  32 countries, including 502  the risk they experienced came from
         better online civility), a survey report
                                            respondents from India.            strangers online," it added.
         noted.

         "It's heartening to see our next   India was ranked 18th among the 32  Additionally, nearly four out of ten
         generation take the lead in driving  geographies   surveyed,    and   people said they were involved in a
         positive interactions online, and to  Netherlands had the best DCI score of  bullying incident and 21% said they
         witness digital citizens come together  51, followed by the U.K with 55, and  were the target of bullying. While, 13%
         to uplift online communities during the  the U.S. at 56.              of the adults said they were bullied or
         pandemic," KeshavDhakad, Group                                        harassed at work.
         Head & General Counsel, Microsoft  In Asia-Pacific (APAC), eight other
         India, said in a release. "Nonetheless,  countries were surveyed this year,  Top wishes from India's survey
         threats such as hate speech, together  including Australia, Indonesia,  respondents for the next decade were
         with other uncivil behaviours, continue  Malaysia, Philippines, Singapore,  for better safety (65%), respect (51%),
         to pervade society, requiring us all to  Taiwan, Thailand, and Vietnam. India  civility (41%), freedom (35%) and well-
         take positive action."             ranked 6th among APAC countries.   being (25%), the report noted. R


                                 National Library allows senior citizens

           Senior citizens will be allowed to enter National Library. The authorities, while opening the library, had barred tose,
           aged above 60 years and below 14 years, from entering the premises. Senior citizens, especially scholars who are
           regulars at the library, had resented the move. On the rule was changed to allow the senior citizens.
           K. K. Kochukoshy, OSD, National Library, said "We have decided to relax age norms for admissions during the pandemic,
           accepting the demand of senior citizen readers." Library unior, Joint Platform of Action (JPA), secretary, Saibal
           Chakraborty, said, "We had written to the ministry to allow the scholars."


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