Page 66 - IC90 Human Resource Management
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Chapter - 6
Making Change Happen
Chapter Introduction:
This Chapter deals with the role of management in the process of change. The
chapter also deals with concept of management development and importance
of quality of work life. Towards the end of the chapter we will study about
organisational development, climate, culture, values and philosophy in an
organisation.
A. The Process of Change
1. Introduction
Changes happen in every aspect of the world. If we believe Darwin, our species
has changed from four-legged to two-legged mobility and to erect postures
over many years. These changes can be looked upon as if they are evolutions in
technology in nature.
2. Reactive response Vs Proactive response
a) Reactive response
