Page 133 - Cloud Essentials

Management?

A. Inability to provide enough computing infrastructure
B. Lack of data security in public clouds

C. Inability to rapidly deprovision compute resources

D. Ability of users to access SaaS applications from anywhere

A. The ability of users to quickly provision computing services not
only requires careful attention to computing infrastructure capacity and
availability but also suggests capping how many services users can
self-provision.

B, C, and D. Public cloud data security is considered superior to
the data security provided by a single organization. The ability of users
to rapidly deprovision computing services is seen as a benefit, not an
obstacle. Accessing SaaS applications from anywhere is considered a
benefit of cloud computing.

6. How would cloud adoption impact the Service Design phase?

A. Ensuring SLA metrics are honored.

B. Fulfilling self-service requests.
C. Providing confidentiality for sensitive data stored in the cloud.

D. The CMDB will need to be updated more frequently.

A. Service Level Management is an IT process related to the
Service Design phase. SLAs must be carefully negotiated, and
adherence (by the cloud provider) must be monitored.
B, C, and D are incorrect. Fulfilling self-service requests and cloud

data confidentially would impact the Service Operation phase. The
Service Transition phase would involve ensuring the CMDB is
updated more frequently to match the rapid provisioning and
deprovisioning of cloud services.

7. Which of the following items directly relate to Change Management?

A. Negotiating SLA details
B. Meeting demand for IT services

C. Installing new software

D. Ensuring cloud services are always available

C. Installing software falls under the IT process of Change

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