Page 363 - Essentials of Human Communication

Index

Note: Italicized letters f and t following page numbers indicate figures and tables, respectively.
Ableism, 80 Analysis Authoritarian leadership, 202
Abstraction of audience, 216–219 Authority, 267
in speeches, 237 of perceptions, 40 appeals to, 292
in verbal messages, 71 of problems, 185 decision by, 186
Abuse Anonymous messages, 74–75 Authors, qualifications of, 221t
physical, 165 Anti-social deception, 71 Avoidance
verbal, 146 Apologies, 132–133 conflict and, 161–162, 161t, 164–165
Academic research articles, 220 in public speaking, 242 touch, 107–108
Accent Appeals to authority, in persuasive uncertainty, 17, 289
errors of, 251 speech, 292
listening and, 65 Appearance, 104–107 Backchanneling cues, 54, 124–125
nonverbal messages and, 93 in public speaking, 253 Barriers to listening, 55–57
Acceptance speech, 275 Apprehension Behavior
Accepting a date, 144 about public speaking, 209–211 assertiveness, 193
Accommodation, conflict and, 161t, 162 in small groups, 177–178 cherishing, 142
Accuracy touch avoidance and, 107 of liars, 72
in impression formation, 39–42 Approbation, maxim of, 128 persuasive speeches and, 287
of information, 221t Appropriateness time orientation and, 111–112
Acknowledgment tokens, 124–125 of language in speeches, 238, 239 Beliefs
Action of self-disclosure, 34 audience sociology and, 217t
in motivated sequence speeches, 230 Argument by numbers, in persuasive changes in, 287f, 288
persuasive speech and, 290, 290t speech, 292 persuasive speeches and, 287
Active fighting, 164–165 Argumentativeness, 169–170, 169t self-destructive, 29
Active language, 240 Articulation, 251 Belonging needs, 293, 293f
Active listening, 63–64 Artifactual communication, 104–107 Beltlining, 167
Active verbs in public speaking, 238 Assertiveness, 75–77 Bias
Adaptation during speech, 218–219 Assertiveness behavior, 193 listening, 55–56
Adaptors, 98, 99t Assertiveness training groups, 183 truth, 72
Addition, errors of, 251 Assimilation, 60 Biographical material, 220
Advantages of relationships, 137–138 Assimilationist perspective, 16 Blame, 167
Advantages-disadvantages pattern Association, friendship of, 143 Blind self, 27f, 28
organization, 226t Asynchronous communication, 7 Blindness and communication, 102t
Affect displays, 98, 99t Attention Blockers, 196
Affectional orientation civil inattention and, 101 Blogging, 148
accepted terms for, 84 motivated sequence speeches and, 229 self-image and, 26
heterosexist speech and, 80–81 persuasive speech and, 289, 290t Body adornment, 105–106
Affective effects of communication, 9 public speaking and, 241–242 Body appearance, 99
Affinity-seeking strategies, and selective, 35 Body communication, 97–99
impression management, 43–44 Attitude, and persuasive speeches, 287 Body movements
Affirmation, self-esteem and, 30 Attraction messages, 106 nonverbal messages of, 97–99, 99t
Agapic love, 144 Attraction theory, 149–150 in public speaking, 252–253
Age Attractiveness Bonding, social, 141
accepted terms for, 84 nonverbal communication and, 94, 95t, Book sources, 220
audience sociology and, 217t 99, 106 Boundary markers, 103
touch avoidance and, 108 physical, 149–150 Brainstorming, 180–181
Ageism, 55, 81–82 Attribution error, 39 for public speaking topics, 213
Agenda of meetings, 203 Attribution of control, 39 Building roles, 195
Aggressiveness Audience, 216–219. See also Bullying, 147
in small groups, 196 Listening Business stage
verbal, 169–170, 169t engaging, 242 of conversation, 121f, 122
Agreement, maxim of, 128 informative speeches and, 263 of small groups, 176, 177f
Alliteration, 238t orienting, 242 Businesses. See Workplace
Allness orientation, 85–86 participation of, 288
Alter-adaptors, 98 Audiotapes in informative speech, 270t Cause and effect pattern organization,
Ambiguity of communication, 10t, 11–12 Auditory imagery in public speaking, 228–229
Amounts of change principle, 287f, 288 238 Cause and effect reasoning, 291
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