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LifeWorks — Employee Assistance

Program (EAP)

American Eagle has been deliberate in removing the stigma around EAPs, and we
are pleased to provide our benefits-eligible Associates and their families with an
Employee Assistance Program through LifeWorks. LifeWorks provides a variety of
wellness benefits based in four main pillars: Social, Physical, Mental, and Financial
wellness. We want you to “Live your Best Life” and utilize the wellness offerings at
your fingertips.

What Is LifeWorks?
Lifeworks, formerly Morneau Shepell, has been a leading provider of human
resources consulting and outsourcing services for 50 years. Their main focus is on
innovative solutions to educate, maintain, and improve your overall wellness.
LifeWorks provides well-being plans where you can complete simple tasks, short
assessments, and take action for your health! With the CareNow programs tracking
your progress, you will accumulate points to use on exclusive perks and offers with
popular retailers and brands.

The Four Pillars of Wellness

1 — Social Wellness
LifeWorks provides articles, podcasts, and videos to help you on your path to
being more socially well along with counsellors to help you manage your
relationships successfully.

2 — Physical Wellness
LifeWorks challenges you to be your best self! Complete the CareNow physical
challenges to improve your fitness, monitor your health conditions, sleep better,
or quit smoking. Reach out to a counsellor to talk through what might be the best
approach for you.

3 — Mental Wellness
Check-in on your mental wellness, accessing the many varied resources available.
Articles, podcasts, videos, and toolkits to help you self-guide your journey. Online
counsellors are available 24/7 through virtual telemedicine or on the phone through
the hotline if you need someone to walk with you on your path to mental health.

4 — Financial Wellness
Take advantage of exclusive perks and offers from a large selection of retailers and
brands to keep the extra money in your pocket. Receive discounts and cashback
at your favourite places. Also get educated on strategies to plan for your financial
priorities and be prepared for the unexpected. Check out the many resources on
planning budgets, retirement planning, or saving for your child’s future. Whatever
your season, there is good information waiting for you.
Visit american-eagle.lifeworks.com to tap into a wealth of resources available to help
you be successful in the 4 pillars of wellness.

Is This a Confidential Service?
Yes. LifeWorks operates under the strictest confidentiality and never provides any
information on any individual program to AEO. AEO only receives non-identifying
statistics — for example, the total percentage of enrolment using the services.
6 AMERICAN EAGLE OUTFITTERS, INC.

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