Page 84 - GuardII+ Series 4208 Platform PD User Manual

Troubleshooting

7.3.1. Check Settings

Before gathering equipment to check the hardware and signal integrity, verify that the
frequency setting of the monitor is correct. Open IAM and select the monitor whose
measurements are reporting synchronization failure. Configure the GuardII+ and check the
Line Frequency on the General Settings page.

Figure 7-12 Check Line Frequency Setting
• If the Line Frequency is not the same as the assets’ operating frequency, enter the
correct value and upload the changes. Once this is done, check to see if the
synchronization problem still exists.

Also check that the selected synchronization source is correct for each enabled input.

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