Page 46 - Sales Management

Role of Attitude and Personality in 47

Sales Management

The art of achieving the sales targets within the desired time

frame through effective planning and budgeting refers to sales

management.

Effective sales management ensures timely generation of revenue and profitability
of the organization.
Sales professionals in simpler words are the face of any organization and have the
responsibility of making a particular brand popular amongst the end-users. They are
the ones who directly interact with the customers, understand their needs and
expectations and try to provide them the best solution.

Attitude and personality play an important role in sales

management.

• Don’t go for meetings with a negative mind. Remember a negative mind
leads to wrong thoughts and negativity all around. A cheerful individual
spreads happiness all around and leads to a positive ambience at the
workplace. It always pays to be optimistic in sales. If one puts his heart and
soul in work, the outcome will definitely be in his favor.

• One should always look at the brighter sides of life. Negativity is all in the
minds of individuals. Avoid complaining or cribbing over petty issues. The

customer might not think along the same lines as you, but that does not
mean you can be rude to him. It is important to be polite and kind to them.
Understand what they expect from you and your organization and give them
the right suggestion. Make them feel comfortable.

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