Page 35 - Process Book Abdul Raffai Waqar
P. 35

DEFINITION PHASE

                                                                                                                                                                                                                  Ch 03
                     Persona Development













































                                                                                                                                                                                          (www.storyset.com, 2024)





                                                                                                                             The research conducted had provided several personality

                                                                                                                             traits and major user needs. Based on the findings from


                                                                                                                             stakeholder map exercise during interviews, creating

                                                                                                                             relevant personas was the next step. These would later be


                                                                                                                             used in scenarios for the shortlisted ideas and ultimately

                                                                                                                             lead to the delivery of final solution. Several persona


                                                                                                                             hypotheses were created which can be seen in the figure.










                     Research & Design Project | Definition Phase
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