Page 42 - Process Book Abdul Raffai Waqar
P. 42

IDEATION PHASE
                                                                                                                                                                                                             Ch 04
               User Needs










                   PRIMARY USER                                 SECONDARY USER
                   STUDENTS                                     New Tourists & Employees










                THE USERS...



































                Want                                      Need help with                             Need help with                             Want tourist                             Need airport


                a digital                                 packing luggage                            Online Bookings,                           guides to                                navigation
                                                          & travel/ID                                budgeting &                                explore the                              guides & transit
                solution.                                 documents.                                 planning.                                  destination.                             activities.














                                                                                                                                                  Research & Design Project | Ideation Phase
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