Page 53 - Process Book Abdul Raffai Waqar
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PROTOTYPING PHASE

                                                                                                                                                                                                                  Ch 05
                     Low Fidelity Prototype - Mobile Application

                     Functional Module









                     Air Mobile Application

                     a.  Functional Module
                     Process Steps
                     1.  Explain what a functional module is.
                     2.  Receive qualitative feedback on the functional module.
                     3.  Identify action points and apply feedback for the next iteration.


                      Questions     ET1    ET2      BT1     BT2     HT1     HT2

                      Is the functional
                      Module easy to   Yes   Yes    Yes     Yes     Yes      Yes
                      understand?

                                                          Date Range
                                                            for
                                                  Individual /            “Remember
                                                          departure   Travel
                                           Upload   Family                 Me” in the
                      Are there any      documents   selection   and arrival /   Community   Sign In
                                                          Download   option to be
                      features      No    option in   and colour          stage / FAQ
                                                          ticket as pdf   able to talk
                      missing?           documents /   blindness   / Ticket   and ask   section /
                                          Guest User   accessibility        Share
                                                          exchange   questions
                                                   feature                  option
                                                            PNR
                                                          modification
                                                           The date
                                                          range can
                                                          be added as
                                                           a flight
                                  Option to               booking filter   Add a
                      Do you have                 Include a                Currency
                                  select type              / added   section so
                      any                 Add Guest   section or           Filter in app
                                  of user in               option to   travellers
                      suggestions to   my profile   User option   tab to select   upload   can ask   / Add Card
                                         and Upload   if you are           option /
                      improve the   tab. For              documents /   extra
                                          document   using as an            Share
                                  example                   Flight   questions /
                      functional           option   individual or          journey to
                                  student or              Coupons /   Weather
                      module?                      family                   others
                                  tourist etc.            Add loyalty   check
                                                           options in
                                                          my profile or
                                                                                             Process:                                                            Action Points:
                                                            while
                                                           booking

                                                                                             Funcitional modules were created using Figjam                       1. Possibility to include options for selecting type of
                     ET = Experienced Travellers, BT = Beginner Traveller, HT = Have not Travelled
                                                                                             boards for the main navigation screens of the                          user, community chat and FAQs in profile options.

                                                                                             mobile application. Onboarding screens and                          2. Add Upload documents option in documents
                     Rationale:                                                              Accessibility features were also mapped as part of                     section and the ability to login as guest.
                     User     feedback      was     conducted        with    the             the information structure. The features were colour                 3. Add colour blind accessibility feature and the
                     participants and their responses collected in a                         coded separately with blue for onboarding, purple                      option to select family or solo user type.
                     table to potentiall improve the information                             for accessibility features and green for the main                   4. Add option to download ticket as pdf and ticket
                     architecture. The process details and questions                         app navigation.                                                        modification.
                     are attached in the figure above.                                                                                                           5. Add option to share journey.
                     Research & Design Project | Prototyping Phase
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