Page 28 - Microsoft Word - 2010 Comprehensive User Guide SmartMail Final
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When you first atttempt to recoord a message, an "Adobe Flash Player Settings" oveerlay will appear. Ensure that the
"Allo ow" radio buttton is selected, and if you do not wish tto be shown tthese settings in future ticck the "Remember"
checkbox.
To reecord a messaage you needd to carry outt the followinng steps.
11. When youu are ready too record yourr message, press the button.
22. Read your message intto your microophone, and wwhen you havve finished, press the button.
33. Playback yyour messagee to check thaat it has recorrded correctly y by pressingg the button. If there is a
problem wwith the recording, e.g. yoou cannot heaar it, or it is veery quiet, seee the section oon troubleshoooting below.
44. If you are not happy wwith your messsage content,, then record a new messaage by pressinng the recordd button
again. This will overwrite your previous messagee.
Troubleshooting
I havve recorded mmy message, bbut when I tryy to play it bacck I cannot heear anything
Check youu have actually recorded something. Thhe length of th he current reecording is shoown as e.g. 00:01:35 (1
minute annd 35 seconds). If the curreent recordingg length is 0 oor much loweer than expectted then try rrecording
your messsage again.
Check thaat playback is not muted, aand that the vvolume is turnned up. If playback is muteed then the icon will
be displayyed ‐ press this to un‐mutee the speakerr. Volume cann be adjusted using the volume slider described
above.
Try re‐reccording the mmessage, and aas you are reccording, watcch the lightts above the ggain control
o If no lights apppear, or only oone or two apppear, then ccheck the folloowing.
o Inncrease the gaain of your mmicrophone byy moving the gain control t to the right hhand end.
o Click the microophone icon tto the left of tthe gain conttrol to bring uup the "Adobee Flash Playerr Settings"
annd make suree that the Alloow option is sselected. Clickk on the micrrophone icon at the bottomm of this
seettings box annd check thatt the correct mmicrophone is selected in the dropdowwn, and that the record
voolume is turned up.
o If you are usingg an external microphone,, check that tthis is pluggedd in correctly.
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