Page 42 - ACCESS BANK ANNUAL REPORTS_eBook

BUSINESS REVIEW

DIGITAL BANKING

By putting digitisation at the centre of what
we do, access Bank is delivering a sustainable

tomorrow in all areas of our operations. To do so,
we are introducing comprehensive policies and

innovative solutions that are revolutionising
the financial lives of existing customers while

attracting millions of new ones. We are also
extending this sea-change in the virtual

sphere, with intelligent informational

and transactional solutions that are
providing a sustainable future in many

more ways than had been thought
possible.

Having firmly established innovation and
digital transformation at the core of the
Bank’s strategic plan, we have continued to
set the pace in three mission-critical areas: digi-
tising the key customer-facing processes of the
Bank; identifying, surfacing and operationalising
game-changing ideas generated from within the Bank
through the Basement and Digital Factory initiatives; and
finally, sourcing, harnessing and commercialising external-
ly located disruption from the larger technology ecosystem
through partnerships and collaborations utilising our recently
launched Africa Fintech Foundry initiative as an onboarding ve-
hicle.

DIGITAL RISK MANAGEMENT FRAMEWORK

In the context of the Bank’s digital ambitions, it’s fitting that governance and
control of all digital initiatives are strengthened to minimise the impact of risk
on our digital product portfolio while supporting the rapid evaluation and mitiga-
tion of risk for newly introduced digital products now and in the near future.
A new comprehensive Digital Risk Management Policy provides us the framework to

42 Access BAnk Plc
Annual Report & Accounts 2017