Page 44 - ACCESS BANK ANNUAL REPORTS_eBook

BUSINESS REVIEW

OUR PEOPLE,

CULTURE AND

DIVERSITY

at access Bank we are unflinchingly committed
to developing our people into world class pro-

fessionals that are imbued with the highest

standards of work ethics and are passionately
committed to delivering excellent customer

experience.

We continue to deploy best-in-class people management management staff in the Chartered Banker MBA Pro-
practices to attract, motivate and retain future African gramme with the prestigious Bangor University, UK. Upon
banking leaders. Our focus is to provide a work environment successful completion of the programme, our employees
that fosters innovation, allows employees contribute to the will gain the triple award of an MBA in Banking and Finance
Bank’s sustainable growth and realize their career aspira- and dual Chartered Banker status from Chartered Institute
tions while setting standards in customer services. of Bankers of Nigeria and Chartered Institute of Bankers of
Ireland. The Chartered Banker MBA programme emphasiz-
In 2017, we implemented several employee engagement es professional and vocational development and provides
and capacity building initiatives that were geared towards the participants with the understanding and skills required
preparing our employees for the anticipated challenges in in 21st century banking.
the global and competitive market. We believe that invest-
ing in our employees will equip them for success in the fu-
ture.
Middle Management Capacity

The Bank in 2017 continued its partnership with Wharton
Top Management Capacity Business School of the University of Pennsylvania leading to
the training of 85 more employees under the Bank’s Mid-
One of the Bank’s strategies is to provide employees with dle Management Programme. Over time, the programme
opportunities to develop themselves and ensure compli- participants have successfully championed various inno-
ance with the competence requirement as prescribed by vations across the Bank leading to significant process im-
the Central Bank of Nigeria under its Competence Frame- provement and customer satisfaction.
work for the Banking Industry in Nigeria. Accordingly, we
have adopted a top down approach and enrolled 40

44 Access BAnk Plc
Annual Report & Accounts 2017