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Reasons partners decide NOT


       to go Citrix Cloud Services





                     Technical                                                       Financial                                                      Business




                                                                                                                                  •    Current DOTI challenges causing

                                                                   •    Price too high versus on-premise                               administrative workloads
                                                                        in relation to perceived value                            •    Risk loosing opportunities due to
                                                                   •    Incentive exclusions and channel                               long pricing processes
                                                                        discount reductions (by SE)                               •    Partners are afraid of losing their
    •    Have own integrations/own                                      undercut TTU motion                                            service scale
         powershell scripts not working
         with Citrix Cloud                                         •    Lack of transparancy of tiered                            •    Partner DNA & strategy does not
                                                                                                                                       match to a Cloud Business Model
                                                                        pricing
    •    Struggle to position value of Citrix                      •    Business Case does not seem                               •    Change management internally
         Cloud Services to customers and                                economically favourable                                        Own lack of knowledge about our

         then giving up                                                                                                           •
    •    Partners tend to wait until new                           •    Afraid of loosing managed                                      Citrix Cloud Strategy
                                                                        services at customers creating a
                                                                                                                                       Business Case does not seem
         solutions are mature and                                       financial gap                                             •    economically favourable
         established
                                                                   •    Feature parity  pricing                                  •    Not enough pull from some
                                                                        difference                                                     verticals and SMB customers

                                                                                                                                  •    Partners main customer base is
                                                                                                                                       not allowed due to legislations to

                                                                                                                                       use cloud services



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