Page 13 - UNAM Strategic Plan 2019-2024

3.3 STRATEGIC ISSUES

Strategic issues respond to the fundamental policy questions or critical challenges affecting our
mandates, mission, values, stakeholders, resources, structure, processes, management, or product
or service level and mix. The 37 strategic issues to be addressed in the next six years are listed below.

• Poor ethics and organisational culture • Continuously changing demand by industry and
• Uncoordinated implementation of strategy stakeholders
• Heavy reliance on first-stream income (government • High number of qualifying student applications
subsidy) • Poor economic performance
• Insufficient space to cater for the high enrolment • Poor visibility of UNAM and participation at events
• Weak operational processes and systems • Poor quality of prospective student intakes
• Inadequate technologies to aid processes and • Increasing cost of service delivery
management system • Bureaucratic procurement processes
• Aging and inadequate infrastructure and facilities • Competitive institutional ranking environment
• Low research output • Weak marketing of research and innovation outputs
• Insufficient human capital in certain academic • Inadequate funding for research and innovation
areas • Insufficient work-integrated learning
• High workload and overloaded curriculum • Absence of research framework to monitor
• Underperformance of staff members research impact
• Low completion rate • Insufficient engagement of communities in social
• Inadequate implementation of governance projects
processes, rules and procedures • Lack of representation outside the country
• Lack of alignment of the organisational structure to • Insufficient institutional governance measures in
strategy place
• Outdated institutional structure • Insufficient electronic learning resources
• Lack of business intelligence system • Insufficient financial resources allocated to ODL
• Inadequate safety and security • Absence of a leadership development programme
• Competition from other universities • Lack of climate change mitigation and adaptation
• Declining government subsidy initiatives

The previous Strategic Plan (2016–2020) was also assessed. Annexure 1 presents the Strategy
Performance Review 2016–2017 results. The environmental scan and performance assessment review
were pivotal in determining the high-level goals and the overall 2019-2024 strategy