Page 44 - CXC Frequently Asked Questions_flipbook trialvfinal

OR
If the User had changed the candidate's name at the time of registration because the candidate
was previously registered with an incorrect name, the system would search the database and
replace the new name with the old named (even though incorrect). A name-change
amendment can only be done after the close of official registration deadline. The User should
send an e-mail to the Ministry to explain why the amendment was done. In such cases, the
Amendment Fee would be waived by CXC, however, if the candidate requires a name change to
any certificate(s) previously issued, a Change of Certificate Fee (BDS$60) must be paid.

Question: Why is the ORS allowing me to make changes to candidates' personal details (name,
date of birth or gender) but not to the subject details?
Answer: The deadline for making personal detail amendments in the ORS extends beyond
that for making subject and option amendments. When the system closes for subject and
option changes, it may still be opened for personal amendments to be made.

Question: Does the ORS keep track of all changes made during the registration period?
Answer: No. Changes made before the official registration cut-off date are not archived.
Changes made after the official registration cut-off date are stored in the Amendment History
database.

Question: The ORS is not allowing me to recall the registration file from the Ministry to make
changes. Is the system working ok?
Answer: You would not be able to recall the registration file after the elapse of the official
registration cut-off date.

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