Page 26 - FY 2025 NRR Annual Report

IDENTIFYING THE BEST OF THE BEST 26

REFERENCE ASSESSMENTS: SETTING EMPLOYEES UP FOR SUCCESS

Reference assessments are a crucial element of the RN screening and hiring process at UM-
Health. Using a web-based, structured assessment tool facilitated by Symplr, the NRR team
gathers objective and relevant feedback on external RN candidates as part of a mandatory step
in the selection process. This feedback offers valuable insights into a candidate’s
communication skills, professional relationships, and job competencies, enabling managers to
focus on hiring the best person for each role.

By providing a consistent, structured approach to evaluating professional references, NRR
supports better hiring decisions, reduces turnover, and ultimately contributes to the delivery of
safe, high-quality care.

FISCAL YEAR 652 1 5
2025 REFERENCE REQUESTS RESCINDED OFFERS, AVERAGE DAYS TO
INITIATED
BASED ON REFERENCE REPORT COMPLETE

OUR NURSING WORKFORCE CONTINUES TO STRENGTHEN