Page 84 - Goldair Handling_Corporate Responsibility & Sustainable Development Report 2017
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                                   new jobs                                            new jobs
                              39                                                  54



                                   transfer applications of workers                    transfer applications of workers
                  2016        199                                     2017       250


                                    selected                                           selected
                              20                                                  40






               RECOGNITION


               Once again this year, the Company rewarded employees who   Moreover, awards were given to 14 employees in the following
               provided or contributed to actions related to the behaviours we   categories:
               want to display, on matters of safety, social responsibility as   1. Goldair Handling Values Award - Award to the colleagues
               well as excellence in passenger service, thus reinforcing the   who have received the most thank-you letters for practices
               work culture of Goldair Handling.                 based on the Company’s values (Immediacy / Adjustment,
                                                                 Consistency, Team spirit, Respect)
               More specifically, in 2017, 131 employees of Goldair Handling   2. Customer Service Excellence Award - Award to colleagues
               received a personal thank-you letter signed by the Company’s   who have received the most thank-you letters for excellence
               CEO, on the excellent handling of demanding situations and   in service
               the soundness of their actions, during the provision of services   3. Social Responsibility Award  - Award to colleagues who
               under special circumstances.                      have contributed to preventing child trafficking at airports
                                                                 4. Safety Award - Award to colleagues for practices related to
                                                                 occupational health and safety







                                                                                   employees earned awards




                             9                                      2017                      14
                           employees earned awards






                            77                    2016                                       131


                         employees received                                            employees received
                           a thank-you letter


                                                                                        a thank-you letter




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