Page 87 - Goldair Handling_Corporate Responsibility & Sustainable Development Report 2017

REPORT 2017

6.6. Equal opportunities and diversity

Goldair Handling recognises and protects the inalienable right Moreover, the Company applies the Internal Regulation in
of all human beings to work, ensuring that a strong work which all rules, rights and obligations are described in detail
culture is in place. An environment of respect and dignity is the rules, rights and obligations, the operating procedure of
cultivated at the Company, where the equal treatment of all Goldair Handling, as well as the overall philosophy governing
employees, regardless of gender, racial origin, religion or the relations of the employees with Management.
other type of discrimination, is non-negotiable. The Company
also opposes child labour and any type of forced labour.

There were no incidents of any type of discrimination in 2017 in the Company.

TARGETS FOR 2018

Creation of 360° evaluation for executives (from Middle towards Senior Management)

Creation of recruitment center

Creation of Code of Conduct

Analysis of employee satisfaction survey that either concerns further improvement of certain areas or
preservation of areas that operate more effectively. The results of the survey will serve as the basis for our
Strategic planning for 2018 through focus groups, meetings of the Senior Management team with people from
all departments and the Company’s regional stations, aiming at the better understanding and optimisation of
the areas in need of improvement.

Strategic replanning of Human Resources, to enhance the growth of our people.

Strategic replanning of the training department, to enhance the skills of our people.

Creation of specialised training courses on the various areas of passenger ground handling
(VIP, people with disabilities).

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