Page 13 - Drive First Gear Complete - Web
P. 13
firstgear Section1
training guide
Use this section tab to check each box next to the topic / activity after you complete it. You
and your store manager, franchise owner or franchise consultant must sign and date the tab
at the conclusion of each section. Good luck!
OBJECTIVES: TABLE OF CONTENTS
o HR Paperwork
o Franchise Policies
o Company Overview & History
o RAC-ronyms (Acronyms)
o Customer Service
o RTO Mythbusters
o Rent-Ready Checklist
o My Store Worksheet
o Communication
o Customer Interaction
o Quiz & Review
Coworker Signature Date Manager Signature Date
11
Drive_First_Gear_vF2-0_Day1.indd 12 7/28/2015 9:33:35 AM
