Page 233 - Drive First Gear Complete - Web
P. 233
firstgear Section5
training guide
Use this section tab to check each box next to the topic / activity after you complete it. You and
your store manager, franchise owner or franchise consultant must sign and date the tab at the
conclusion of each section. Good luck!
OBJECTIVES:
o Account Management in a Customer's Home
o Manual Receipts WELCOME & ORIENTATION / TRAINING ROADMAP
DRIVER'S SEAT:
o Field Visit Evaluation
o On-Time Customer Payments
o Past-Due Customer Payments
o Fallout Calls
o Complete Customer Experience
o Quiz & Review
Coworker Signature Date Manager Signature Date
PB 232
Drive_First_Gear_vF2-0_Day5.indd 232 7/28/2015 9:11:14 AM
