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ACCOUNT
MANAGEMENT
Identifying Trends In The Point Of Sale (POS) System
Screen 4:
Screen 4 is a little bit special. Reuben has had this agreement for nearly a year (44.6 weeks). He has only WELCOME & ORIENTATION / TRAINING ROADMAP
made eight past-due payments, and three of them just happened recently. One of the past-due payments
was paid in cash, as opposed to his regular, over-the-phone credit card payment. ADVANCED ACCOUNT MANAGMENT / IDENTIFYING TRENDS IN THE POS SYSTEM
Write down your best guess as to what might be causing this problem.
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