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ACCOUNT
MANAGEMENT
Identifying Trends In The Point Of Sale (POS) System
Screen 3:
Screen 3 is a pretty new customer—Jaime made his first renewal payment on time, but his last two have WELCOME & ORIENTATION / TRAINING ROADMAP
been past due. Essentially, half of Jaime’s payments have been made late, right? (He has had it for four
weeks and has paid late on two of those weeks.)
Write down your best guess as to what might be causing this problem.
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