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WORLD U18

meant that there wasn’t time to properly review actualized, providing a loophole where drivers
plans neither was there was enough capacity left the event to do other non-related works
to implement. Consequently, despite having a 6. e service provider, being a transport company
good transport plan on paper, it was not followed providing taxi and tour services, was expected
through. to provide a dedicated pool of cars for the event.
2. A control and command center was not setup This meant that the provided cars were to be
hence the directorate lacked a point of con- at the directorate’s disposal around the clock.
vergence for communication and especially However, this was not the case e.g. there was a
car requests between volunteers, directorates, coaster that only worked for a day and left for
Maasai mara and some saloon cars that doubled
IMG and vehicle providers. Further, dedicated 7. During vetting towards procurement, the service
KYEB
contacts were not identifi ed; leaving guests to
up as taxis while still working at the event.
communicate their transport requirements to
provider off ered and demonstrated a fl eet man-
volunteers, an ineff ective channel at best. Case
in point, the Zambian team’s coach personally
agement system to the LOC. However, upon on
boarding, the fl eet management system was not
changed his flight and verbally informed this
provided and thus it was impossible to track the
change to a volunteer who failed to escalate this
cars or drivers during the event.
to the directorate. Ideally the Coach should have
8. e drivers and cars were not entirely dedicated
(i) informed his federation (ii) the federation
to the event and were hired on as per trip basis.
would then have requested for the fl ight change
This meant that cars were attached to specific
from IAAF (iii) the IAAF would then change the
flight information in the system. Through its
drivers who also clocked out with them as op-
access to the IAAF system, the directorate could
posed to working in shifts where the cars stayed
put and only the drivers were swapped. is pre-
have been notifi ed of the change and scheduled
accordingly. e breakdown in communication
sented a security issue and hitches where each
caused the coach to miss his fl ight. 9. Kenyatta University failed to honor their com-
driver had to be trained afresh.
KENYA YEARBO0K
3. ere was no clarity on the actual number of cars
provided on any given day as the service provid-
mitment to have their buses used for the event,
causing an unexpected strain in vehicle capacity.
ers were changed on the 6th of July causing the

new provider to onboard on the go. At no point
Recommendations
EDITORIAL BOARD
did IMG have a grasp of what was available or of
any extra capacity.
1. Service providers/partners ought to be on board-
4. Some of the procured vehicles were below stan-
dard i.e. torn seats; a particular vehicle (KBV
958C) broke down at the airport with guests on ed months to the event to allow for sufficient
assessment of their capacity. Rushing to procure
board. It was also noted that the vehicles pre- a service provider less than a week to the event
sented by the service provider, prior to procure- creates room for hitches, risks and a tendency
ment, for preview as an indication of the fl eet the to settling for sub-standard performance as it
service provider would supply diff ered from what happened.
was actually supplied for the event. Cars supplied 2. For an event of this magnitude, there should be
for the event failed to meet set standards. more than one vehicle provider to off er a fall back
5. For security purposes and ease of identifica- plan in case the fi rst provider fails or any unfore-
tion, drivers were supposed to be accredited and seen circumstances arise.
allocated uniforms. However, this was never

94 | ACTIVITIES AND OCCURENCES DURING WORLD U18 CHAMPIONSHIPS