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Shipment of silk products

David: Did you remember to bring the samples and the Silk Jacquard swatches, SJS-2345, Mr.
Kim?
Kim: Oh, no! I brought the samples, but I forgot all about the Silk Jacquard swatches, SJS-2345.
It has been so rushed at the factory these days. I’m so sorry about this oversight. I even wrote a
note to remind myself about it. Don’t worry though, I’ll find a way to have it brought here.
David: Please be sure to get me at least one Silk Jacquard swatch, SJS-2345 before I leave for
Korea next Monday. I have to bring it with me this time, you know? Will you promise to pull
through for me? I am counting on you. We need to bring samples and show them to our clients.
Our deal and possible shipment of products depends on this.

Kim: I’ll make sure that I get the sample to you first thing in the morning. Is that ok, David? I won’t
forget this time.

David: If you could, I would greatly appreciate it. We need these samples in advance and we want
to prepare them ahead of time because you know that we employ a meticulous way of packag-
ing our products. This takes time and long preparation. I hope you understand why we need
to rush.

1. What shipment mode works best for your company? Why?

Sample answer:
Our company relies on reputable delivery services for small packages. However, we hire a big
delivery company for bulk deliveries of our products to far places in the world.

2. How long does it usually take for a shipment that you placed or requested to
arrive?

Sample answer:
The answer depends on the bulk of orders and the distance that the shipment will travel. The
availability of transport services usually affect the promptness of our deliveries. Nevertheless,
our shipment usually takes 3 days to a week before arrival.

3. What are the measures that you take to protect your merchandise during
shipment?

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