Page 68 - مراقبة_merged_Neat4فنادق ثان

Quality and Food Safety Management in Food
Service Industry

2-5-2 Quality Control

The quality control process is a universal managerial
process for conducting operations so as provide stability- to
prevent adverse change. Quality control takes place by use of
the feedback loop. To maintain stability, the quality control
process evaluates actual performance, compares actual
performance. To goals, and takes action on the difference. The
statistical quality control movement gave the impression that
quality control consisted of using statistical methods.

Quality control is the regulatory process through which
we measure actual quality performance, compare it with
standards and act on the difference. It is the operational
techniques and the activities which sustain a quality of product
or service that will satisfy given needs; also the use of such
techniques and activities. The statistical control of quality is
application of statistical principles and techniques in all stages
of design, production, maintenance and service, directed
towards the economic satisfaction of demand.