Page 75 - DB Crisis Management Guide

 Check the plan to release and recall Team Members before and after the flood.

 Notify Guests and suppliers of possible closure.
 Wrap electronics, such as POS terminals, in plastic sheets to keep water out, or move them to a higher,
safer location.
 Protect and relocate vital records as necessary. Instruct Team Members to remove all loose files from
floors and desks and place in cabinets.
 Place identified contractors and equipment repair companies on alert.

 Ensure deposits are made to armored car carrier to minimize the amount of cash in the building.
 The ROD/ROM will notify WHQ of possible closure.

IF YOU ARE FORCED TO LEAVE THE STORE
 Stay calm.

 Check doors, windows, air intakes and grates.
 Shut down the natural gas supply to kitchen equipment at the main valve outside.

 Power down all games and contact IT for server support.
 Shut down at the main control switch, if it is safe to do so.
 Check electrical control rooms from the outside. Do not operate electrical equipment if floor or
equipment is wet or moist. Do not enter wet control rooms if equipment is energized.
 Evacuate Team Members to safe ground.

 If you have time to safely do so, call your ROD/ROM explaining that you are leaving the store and inform
him/her where you are heading. If you don’t have a mobile phone be sure to let him/her know that you
will contact him/her or the Crisis Hotline once you, your Team Members and your Guests are safe.

 The ROD/ROM will notify the Crisis Team via the Crisis Hotline.
 Do not walk through moving water. Six inches of moving water can make you fall. If you have to walk in
water, walk where the water is not moving. Use a stick to check the firmness of the ground in front of
you.

 Stay away from downed power lines, and report them to the power company if possible.
 Remember, your safety and that of your Team Members and Guests is the first priority.

AFTER THE FLOOD

 Contact the ROD/ROM or the Crisis Hotline for direction and next steps regarding damage control,
cleanup and documentation.

 Report any injuries and the condition of utilities.
 Refer to the “Post-Storm Cleanup” section of this Guide.

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