Page 7 - GOLD 2018 Cohort Yearbook

Robert Sanchez

Orange and Rockland Utilities Inc., President & CEO

Congratulations on successfully

completing the GOLD Program!

You should all feel extremely
proud of your accomplishments!

Enjoy your work. Take personal
satisfaction in knowing that you

are contributing to our
customers’ safety, comfort and

quality of life. Your work touches
millions of people across Con

Edison and O&R service

territories – that is powerful and something to be proud of.

You are coming into our industry at a pivotal point in our evolution. Be ready to
explore new ideas that will push us to the next level of safety service. As future

leaders, allow these goals to help shape your reputation and relationships:

❖ Make zero harm your number one priority – keep your safety and the safety of

your teammates first and foremost in all that you do. Your life and their lives

depend on it.
❖ Put yourself in our customers’ shoes. This will help you stay ahead of their
expectations and build their trust in you, and in our company.

❖ Look for opportunities to redefine excellence in how we perform our work.

Safely explore new approaches, new tools, new technologies that enhance
efficiency and overall service quality and reliability.

❖ Invite your peers to the table and ask feedback. This will breed a sense of
value and worth among the members of your team, which can yield

extraordinary results.
❖ Spend time outside of your comfort zone with an open and inquisitive mind.

Learning new things will inspire and energize you.
❖ Allow yourself a healthy work/life balance. Batteries need to be recharged, and

so do you. You’ll be better, and safer for it.

Congratulations! - Robert Sanchez