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ICS Siebel 8.1 and Master Template Overview

Adding a Contact

 Create a new contact record

 Click the contact tab
 Click the “New” button

Note: The fields are case sensitive. Follow the rules for capitalizing names
and addresses
 A new field will open.
 Add the customer’s information
o in the “List View” on the top of the screen or
o in the “Form View” at the bottom of the screen:

GM Confidential Page 67 09/25/15