Page 71 - ICS Siebel 8.1 and Master Template.11.16.15_Neat

ICS Siebel 8.1 and Master Template Overview

If more than one VIN
 Matching VINs appear in the Results area
matches your entry
 Click on the VIN to select the vehicle: (if you entered the
last 8), multiple VINs
will be shown.

 The Vehicles screen list view is displayed
 Click the VIN link to open the VIN form view:

 The VIN form view is displayed.
 Select the “Service Re
 quest” tab to view associated SR’s:

 All SRs associated with the VIN are listed:

GM Confidential Page 71 09/25/15