Page 74 - ICS Siebel 8.1 and Master Template.11.16.15_Neat
P. 74

ICS Siebel 8.1 and Master Template Overview


























                         Click the SR link to go to the SR detail screen

                         The Service Request Detail screen populates
































                   The Service Request Detail screen has three areas:
                         Customer Information
                         Product
                         Status and Ownership














                   GM Confidential                         Page 74                                09/25/15
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