Page 67 - Company Excellence

What really makes people tick and what companies really need

• "When will you be done with that?"
• "What do you do for a living?"
• "Have you ever been to Australia? On my last trip ..."
• "I don't have time right now, why don't you make me a quick
note?"
• "I'll have something to say about that, though."
• "Not in my house!"
• "Let me tell you/you one thing right now ..."
• "I look at it this way: ..."

His posture expresses self-confidence: With his head raised, he tries
to look down on you, or at least condescendingly. He usually takes up
a lot of space, sitting with his legs wide apart on a sofa, sprawling in
an armchair, and always has room around him even in a large crowd.
He does not like to show his feelings - except for his anger.
Expressing it is no problem for him. When others dawdle, make him
wait, waste his time with unimportant things, his displeasure quickly
shows on his face. If he is unrestrained, he gives free rein to his anger
and sometimes yells at others. If he is more in control, then his
counterpart will feel the anger in a more sublime way, be it in the form
of teasing or cynical remarks.
The Red likes a businesslike atmosphere. He furnishes his home
as functionally as possible, owns modern technical equipment and
prefers to do without any frills and too much decor. If possible, his
office is furnished in such a way that the boss is immediately
recognizable: large, heavy furniture or expensive designer goods.
Certainly, he has a large desk on which he can arrange everything
clearly and which also provides enough distance to an interlocutor.
On the walls there are pictures of famous painters (to show his
expertise), posters

67