Page 88 - Company Excellence

Part II: Chapter 2 ‐ The Personality Match

At a glance: the reformer
Targets Striving for first class, results, new
Ideas
Determining emotion Fear of making mistakes, anger, shows little
emotion
Judges others by their efficiency, intelligence and perfection
Effect on others reserved, critical, cool
Behavior under pressure impatient, negative attitude, evaluates others
from
Strengths wants to master challenges, care,
Resistance
Weaknesses Doubt, pessimism, authoritarian behavior
Fear Disorder, failure

Off to self-reflection!

• And again - again assign yourself and then a colleague,
employee or customer to each of the eight personality types.
• Again, use the vocabulary to describe yourself first and then
these people.

Basic style and adapted style

A central prerequisite for successful and effective mat- ching is the
knowledge that every person has a basic style and an adapted-
adapted style. What does that mean? Let's assume you have a
family, are lovingly occupied with your children at home, tinker with
your house, enjoy good conversation with friends, and are rather
reserved and focused on har- mony. However, you know very well
that in your work, you will have to

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