Page 21 - 2017 NOV 12 - LIONS VS BROWNS - SHOP 3_Neat

First Aid

This 2017 2016 Variance
Question
Shop Y-T-D Final to 2016

23 Rate the First Aid staff friendliness, politeness & professionalism. 3.50 3.50 3.44 0.06

24 Rate the nurse or doctor in handling your request properly? 3.25 3.25 3.59 (0.34)

25 Rate the overall presence of EMT staff walking around in the stadium corridors? 3.25 3.17 3.16 0.00

26 Rate the organization of the First Aid Station. Was it clean and well-organized? 3.50 3.33 3.48 (0.14)

27 Did the nurse ask for your name and record it in a book? 3.25 3.25 3.56 (0.31)

28 Rate the ease in locating the nearest First Aid Station. 3.00 3.00 3.05 (0.05)

29 Rate your experience with the First Aid. 3.00 3.17 3.05 0.12

Overall score 3.25 3.24 3.38 (0.09)

Woodward Avenue Travel (for client use only) Page 21 2017 NOV 12 - LIONS VS BROWNS - SHOP 3 - First Aid