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Signs of Deception 133

If you are not convinced about the merits of non-verbal communication, you are strongly ad-
vised to visit the website of Center for Nonverbal Studies (CNS) which is a private, non-profit
research centre located in Spokane, Washington, and La Jolla, California. Underway since 1
October, 1997, the Center’s mission is to advance the study of human communication in all its
forms apart from language. The Center’s goal is to promote the scientific study of non-verbal
communication, which includes body movement, gesture, facial expression, adornment and
fashion, architecture, mass media, and consumer-product design. On 12 January, 1999, CNS
affiliated with the Center for Ethnographic Research (CER) at the University of Missouri in
Kansas City.

    The liar is well aware that subconsciously he is throwing away non-verbal clues and will try
to disguise or consciously control them. This is virtually impossible and, if he knows you have
noticed his struggle, it will increase his anxiety until it becomes a self-defeating spiral.

ATTITUDE

The subject’s attitude, which is communicated mainly in the content, also reveals important
clues to deception (see Table 4.10 and Mind Map 9).

Table 4.10 Clues in the attitude

Symptoms of deception             Examples                                             Significance
CONSCIOUS, unconscious or                                                              10 = High
both                                                                                   0 = Low

Absence of values

                                  The liar is usually focused on short-term goals and  8
                                  may find difficulty distinguishing right from wrong,
                                  having few values or principles to guide him
                                  He may consider himself ‘above the law’
                                  Business liars seldom show remorse (until they are
                                  exposed)

Attitude to dishonesty and the matter in question

Non-judgemental of himself        President Nixon ‘dissembled the truth’
                                  President Clinton’s relationship with Monica was
                                  ‘inappropriate’                                      10
                                  Clinton smoked pot, but ‘did not inhale’

Minimizes the seriousness of the  Tends to minimize their seriousness,                 8
matters in issue                  subconsciously reducing his anxiety
                                  Failure to deny
                                  Failure to become angry
                                  Contrived submission
                                  Contrived flattery

Unjustifiably passive              Quietly accepts statements such as: ‘I am not        10
Defers to interruptions           interested in that, Bill’
Avoidance of hard words           Like an alcoholic, the guilty person will usually
                                  minimize the seriousness of the problem, and will
                                  not use words like ‘theft’, ‘fraud’, ‘steal’ etc.
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