Page 66 - The Big Book of Business Quotations: Over 1,400 of the Smartest Things Ever Said about Making Money - PDFDrive.com

It starts with respect. If you respect the customer as a human being, and truly
honor their right to be treated fairly and honestly, everything else is much easier.

—Doug Smith, author and team-building expert

Never leave your customers wondering.

—Kevin Stirtz, author and web marketing consultant

Until you understand your customers—deeply and genuinely—you cannot truly
serve them.

—Rasheed Ogunlaru, life coach, speaker, and author (from his book Soul Trader: Putting the Heart
Back into Your Business, 2012)

The single most important thing to remember about any enterprise is that there
are no results inside its walls. The result of a business is a satisfied customer.

—Peter F. Drucker, management consultant, educator, and author

Courteous treatment will make a customer a walking advertisement.

—J. C. Penney, founder of retail chain JCPenney