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9.	 Create	a	task	in	the	CRM.

10.	 Categorize	the	task	as	an	email	send.

11.	 Copy	and	paste	the	email	into	the	task.

12.	 Save	the	task.

13.	 Create	a	new	task	in	the	CRM	to	follow	up	in	two	days.

14.	 Save	the	task.

Remember,	this	process	occurs	every	time	the	salesperson	prospects	to	a
potential	buyer.	This	process	might	be	conducted	more	than	50	times	per	day!

We	used	sales	technology	to	automate	this	entire	process.	The	salesperson
should	simply	inform	the	sales	technology	once	he	is	ready	to	prospect.	From
there,	the	system	should	cue	up	the	first	lead	record	to	attempt.	The	system
should	show	the	entire	context	so	the	salesperson	can	quickly	absorb	it	and	get
ready	to	engage	in	a	helpful	way.	The	system	should	dial	the	phone.	If	no
connect	occurs	and	the	salesperson	leaves	a	voicemail,	the	system	should
automatically	log	the	voicemail.	The	system	should	suggest	the	follow-up	email
to	send,	personalize	the	email	automatically,	and	log	the	email	send	in	the	CRM.
The	system	should	automatically	schedule	a	task	for	the	next	follow-up
according	to	the	optimal	cadence	for	that	type	of	lead.

There	is	no	call	logging.	There	is	no	admin	work.	The	system	is	working	for	the
salesperson.	The	salesperson	is	100	percent	focused	on	what	he	does	best:
selling.

   “Sales	technology	enables	faster	selling	for	salespeople	by	eliminating
   admin	tasks	and	automating	data	capture.”

Accelerate	Lead	Engagement	with	Technology

Once	traditional	salespeople	actually	connect	with	their	prospects,	salespeople
tend	to	force	their	prospects	through	their	prefabricated	sales	process.	Step-by-
step,	salespeople	move	the	buyer	through	the	process	their	sales	manager
established	for	them,	often	ignoring	the	needs	and	preferences	of	the	buyer	along
the	way.	For	each	buyer,	the	same	process	is	used.	The	same	content	is	shared.
The	process	is	based	on	the	salesperson's	behavior	and	perception	of	the	deal,
not	on	the	buyer's	actions	or	needs.	The	salesperson	tells	their	manager,	“Yes,	I
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