Page 8 - DRS Success Stories Q4 2020
P. 8
Robert Thomas recently used LogMeIn
Rescue Lens to help a remote customer
with their Orbitrap. Here is what the
customer had to say about the
experience:
“The ability to remote into our instrument
PC’s virtually and immediately work on
issues is great. I appreciate the
availability of the Technical Support
Engineer. Often we are working on tight
schedules and it’s great to have someone
immediately available!”
Great job Robert!
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Proprietary & Confidential | melissa.vanpatter@thermofisher.com | December 2020