Page 8 - DRS Success Stories Q4 2020
P. 8

Robert Thomas recently used LogMeIn

            Rescue Lens to help a remote customer


                with their Orbitrap.  Here is what the

                     customer had to say about the

                                      experience:





            “The ability to remote into our instrument

              PC’s virtually and immediately work on


                    issues is great.  I appreciate the

                 availability of the Technical Support

             Engineer.  Often we are working on tight

           schedules and it’s great to have someone


                            immediately available!”



                                Great job Robert!



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       Proprietary & Confidential |  melissa.vanpatter@thermofisher.com | December 2020
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