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Anthem Health Guide
Because SSC cares, as part of your Schottenstein’s Stores medical plan, you have access to an entire
support team at Anthem, ready to answer your questions and give you tips—at no extra cost to you. They
are your Anthem Health Guides. Whether you’re trying to meet health goals, make an appointment with a
doctor or compare care costs, you can count on your Anthem Health Guides. It’s easy to reach them by
phone, mobile app, email or even an online chat via your computer or mobile device.
How can my Anthem Health Guide team support me?
When you contact an Anthem Health Guide, they’ll listen to you and then take whatever steps are needed to
get answers. This includes calling doctor’s offices on your behalf, setting up appointments for you and much
more. Their focus is you and making things easier.
Your Anthem Health Guide can help you:
• Get information about your benefits and claims
• Find the right benefits and programs for your health care needs
• Make a doctor’s appointment
• Set up a surgery
• Save time and money on your care
• Stay on top of your regular checkups and follow-up care, with reminders and help scheduling visits
• Find out about services and programs available to you at no extra cost
• Compare costs for health care services, find doctors in your plan and much more
Contact an Anthem Health Guide at 1-833-999-0331 or visit anthem.com.
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